Hamilton County Developmental Disabilities Services supports more than 7,800 people with DD in our community, from babies to seniors. We treat each person we serve as a unique individual and connect them to services to reflect the life they want. By collaborating with more than 800 certified providers, we’re able to support people to live a life that is important and meaningful to them, on their own terms.

We connect people to service providers who fit their individual lives. The outstanding network of providers in Hamilton County forms the backbone of our system for supporting people with developmental disabilities, ensuring people have a wide range of choices for quality services that offer the support they need. No matter what provider people choose, HCDDS coordinates all services ensuring quality standards while keeping people safe.

Service and Support Administration

A service and support administrator (SSA) is the primary point of coordination for individuals who are determined eligible through the HCDDS Introduction and Eligibility team (I&E). If you want an SSA, contact our I&E team to discuss your needs and how those needs can be met.

Our SSAs get to know each person and learn what he or she wants or needs for a good life, respecting the individual choices of that person and their support team. SSAs connect people to provider agencies, community resources, and funding sources to achieve their life goals. Service and support administrators assist with self-advocacy and, when needed, advocate on behalf of that person. They are assigned based on the needs of the person and other considerations.

If you receive waiver services from our agency, you are required to work with an SSA. It is important you and your family understand available options and seek the support of an SSA, who can connect you to resources. Click here to learn more about the role of an SSA.

Behavior Support

Our behavior support team also helps prevent incidents by focusing on both real and perceived safety. Using person-centered practices, behavior support seeks to understand the path a person has traveled in life, their resiliency skills, and their personal history. Developing this comprehensive picture of a person’s unique life drives the support strategies to keep that person safe.